J. Bennett: Signifyd Chief Customer Officer

Finding and keeping online customers in a turbulent economy

Signifyd Chief Customer Officer J. Bennett joins The Fearless Commerce Podcast to break down the state of commerce and share insights from Signifyd's recent consumer survey. He looks ahead at predictions for the holiday season and beyond. Bennett also shares strategies for merchants to come out ahead in an uncertain economic time.

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This is The Fearless Commerce podcast, a regular plunge into understanding why commerce leaders do what they do and how they managed to embrace fearlessness in the face of retail.

Signifyd

Chapters

• 0:00 Introduction
• 4:14 Retailer challenges
• 9:58 Changes in Luxury Retail
• 15:17 This holiday season will be more promotional
• 25:52 Are retailers meeting customer expectations?
• 28:00 How should merchants respond to a challenging economy?
• 33:00 Treading water
• 36:06 What does fearless mean to you?
• 39:21 State of Commerce 2023 report